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This website has been condensed and is no longer being updated as of November 28, 2016. Some resources previously available on this website may no longer be available. Content may link to web pages that have moved or no longer exist, or may refer to other documents that are no longer available. An upcoming 2017 website for the new National Center of Law and Elder Rights (NCLER) will provide an enhanced experience in access to national legal resource support in the priority legal issue areas currently featured on this site. The new NCLER Website will include access to:

  • Legal Basics Training and Advanced Training program
  • Technical Assistance in legal service delivery systems
  • Web requests for Case Consultations
  • Alerts, news and resources to help you stay informed

NCLER experts are available now for case consultations in substantive legal issues and technical assistance on the enhancement of legal service delivery systems. Please Contact ncler@justiceinaging.org


Delaware Consumer Flyer
Source: Delaware Model Approaches Project
Content Type: PDF
Example of consumer outreach flyer.

Consumer Financial Protection Bureau Publications in Multiple Languages
Source: CFPB
Content Type: Publications
CFPB offers a wide array of consumer publications, many available in Spanish, Chinese, French, Haitian-Creole, Korean, Tagalog, or Vietnamese.

A Toolkit for Serving Diverse Communities
Source: AoA
Content Type: Power point, PDF handbook, and archived webinar
In 2010, the Administration on Aging (AoA) released its “Toolkit for Serving Diverse Communities” to assist aging network providers and their partners in building capacity to successfully serve an increasingly diverse population of seniors and their caregivers. The Toolkit consists of a four-step process and a questionnaire that helps professionals, volunteers, and grassroots advocates with every stage of program planning, implementation, and service delivery for older adult communities, their families and caregivers.

Strengthening Outreach Efforts: A Toolkit for Building & Sustaining Relationships
Source: Pension Rights Center
Content Type: Website / toolkit
This tool kit developed for use by the AoA funded Pension Counseling Projects contains many models that can be adopted for use by other legal and aging service providers and programs.