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This website has been condensed and is no longer being updated as of November 28, 2016. Some resources previously available on this website may no longer be available. Content may link to web pages that have moved or no longer exist, or may refer to other documents that are no longer available. An upcoming 2017 website for the new National Center of Law and Elder Rights (NCLER) will provide an enhanced experience in access to national legal resource support in the priority legal issue areas currently featured on this site. The new NCLER Website will include access to:

  • Legal Basics Training and Advanced Training program
  • Technical Assistance in legal service delivery systems
  • Web requests for Case Consultations
  • Alerts, news and resources to help you stay informed

NCLER experts are available now for case consultations in substantive legal issues and technical assistance on the enhancement of legal service delivery systems. Please Contact ncler@justiceinaging.org

General Consumer Protection Content

Identity Theft Recovery Steps
Source: Federal Trade Commission
Content Type: Interactive Website
The FTC provides tools and tips for victims of identity theft. Also available in Spanish at https://robodeidentidad.gov/

Knowing and Improving Your Credit Score
Source: The Simple Dollar
Content Type: Webpage
This page offers advice on knowing and improving your credit score. Credit scores are critical in lending and insurance. The page offers useful information on establishing and maintaining a good credit score.

Consumer Fact Sheet on Avoiding Scams
Source: DOJ/FTC/Postal Inspector
Content Type: PDF
A one page consumer fact sheet on recognizing, avoiding and reporting scams. Please feel free to personalize this with your agency information.

Fighting back against identity theft
Source: Federal Trade Commission (FTC)
Content Type: Web site
Pages feature the following content: What is identity theft? How do thieves steal an identity? What do thieves do with a stolen identity? How can you find out if your identity was stolen? How long can the effects of identity theft last? What should you do if your identity is stolen? Should you file a police report if your identity is stolen? How long can the effects of identity theft last? What can you do to help fight identity theft?

Medical Identity Theft: How to mimimize risk
Source: Federal Trade Commission
Content Type: PDF
Like traditional identity theft, medical ID theft can affect your finances; but it also can take a toll on your health. Identity thieves can use your personal and health insurance information to get medical treatment, prescription drugs or surgery. Dishonest people working in a medical setting may use your information to submit false bills to insurance companies. Medical identity theft may change your medical and health insurance records: Every time a thief uses your identity to get care, a record is created with the imposter’s medical information that could be mistaken for your medical information – say, a different blood type, an inaccurate history of drug or alcohol abuse, test results that aren’t yours, or a diagnosis of an illness, allergy or condition you don’t have. Any of these could lead to improper treatment, which in turn, could lead to injury, illness or worse.

Publications for Elders and their Advocates
Source: National Consumer Law Center
Content Type: Website
This section of the NCLC website provides an overview of available publications related to consumer protection for senior citizens.

Elder Consumer Protection Program for Professionals
Source: Stetson University College of Law
Content Type: Website
Educational, informational and instructional resources about legal matters in the areas of elder consumer protection, elder financial exploitation and elder abuse prevention.